Friday, December 30, 2011

Verizon backtracks on $2 fee after customer outrage

photoNEW YORK (Reuters) - Verizon Wireless has reversed its decision to charge a $2 fee for one-time telephone and online bill payments after a storm of criticism from consumers and the U.S. communications regulator. The biggest U.S. wireless operator retracted its decision on Friday, just a day after it announced the fee, which was to have begun January 15. Verizon said it was making the decision based on customer input. This was after consumers spoke out about the fee, with some threatening to leave the service as a result. The U.S. ...


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